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Fast, friendly 24/7 support from a team that’s here when you need us.
When you call RallsTech, you’re talking to real people who understand the communities we serve. From service questions to technical support, we’re committed to providing helpful, responsive assistance every step of the way
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Frequently Asked Questions
Have questions about our services, billing, support, or getting connected? We’ve compiled answers to some of the most common questions from our customers to help you find the information you need quickly and easily. If you can’t find what you’re looking for, our team is always here to help.
What is Streaming TV?
Streaming TV is entertainment transmitted over the internet instead of a cable or satellite box. With our reliable internet, you can stream your favorite TV channels, shows, movies, documentaries, and more – live
or on demand. Using a streaming device or smart TV, you can watch services on your TV, or you can stream them on your computer or mobile devices.
What is MyBundle TV?
We’ve partnered with MyBundle to help simplify your streaming TV experience because we know it can be confusing. My Bundle’s suite of free tools help you eliminate all the work needed to find the
streaming services that have the content you want. Whether it’s finding a replacement for cable or satellite with the channels you need,
discovering new streaming services that match your interests, or
deciding what to watch next – MyBundle can help. (Plus it can save
you money and hours in the process!)
Why should I switch to streaming TV?
Cable TV is constantly getting more expensive and often includes more channels than you actually watch. With Streaming, you can
enjoy the same content and channels you’re used to in a more
affordable package. Beyond live TV, with streaming you can access
low-cost or free services that offer movies, shows and documentaries
that match your interests. Streaming also provides you the ability to
watch your favorite content wherever and however you want.
How does Find My Bundle work?
Answer a few questions about your lifestyle and viewing preferences. Input your zip code. Select your must-have live TV channels and Find My Bundle will present the best streaming TV service(s) for you to replace cable TV. Enter your email if you’d like a copy of your results
or go ahead and sign-up for the service(s) that best matches your needs and budget right there.low-cost or free services that offer movies, shows and documentaries
that match your interests. Streaming also provides you the ability to
watch your favorite content wherever and however you want.
What is a Smart TV or Streaming Device?
If you’ve purchased a TV in the last few years, it most likely has the
ability to stream many of the services available. If you are interested in
having access to a broader set of streaming services, or have an older
TV, then Roku, Amazon, Google, and others all sell affordable
streaming devices that can turn almost any TV into a Smart TV. Streaming devices offer an easy and simple-to-use interface that allow
you to watch your favorite shows and movies. You can either connect
the TV or Streaming device to your Wi-Fi network. Once connected,
you’re ready to stream!
What should I use instead of cable TV?
Many customers are choosing streaming services because
they offer more flexibility, lower monthly costs, and access to a wide variety of channels and on-demand content. Popular
streaming options include live TV services, movie platforms,
sports packages, and specialty content providers
How can I find the best streaming service for my needs?
We’ve partnered with MyBundle to simplify the process. The
Find My Bundle Recommendation Tool helps you identify the
best streaming options based on your viewing preferences
and favorite channels. Simply answer a few questions, select the channels you want,
and receive personalized recommendations in minutes.
Does the MyBundle recommendation tool cost anything?
No. The MyBundle recommendation tool is completely free to use.
Will I still be able to watch my favorite channels?
In many cases, yes. Streaming platforms offer a wide variety
of channel packages and content options. The MyBundle
recommendation tool can help identify which streaming
services carry the channels you watch most.
Can someone help me switch to streaming?
Absolutely. Our customer service team is happy to assist you with the transition process and answer any questions you
may have.
How do I contact Ralls Technologies for assistance?
If you need help making the switch or have questions about
your current service, contact our office at 573-985-3600. One of our friendly customer service representatives will be
happy to help.
Ready to Explore Streaming Options?
Use the Find My Bundle Recommendation Tool to discover the streaming services that fit your viewing habits and
budget, or contact our team for personalized assistance.
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